What owners and managers are saying about our Waitstaff training package...
"This is one of the best waiter training tools that I have come across. I use the programme with the manuals to the fullest and must tell you that it has done wonders for my restaurants.
A role in the show changed the way my waiters think, my sales per waiter went up average with 15% by selling more extras and by recommendation. In this point in time when I have a new waiter starting he will first do the whole course before he or she is allowed on my floor.
It is like we are running a show and every one is part of the show, they see how important it is to work as a team and how important it is to come to work with the right mindset. For me personally, it has also changed my way of thinking and how important it is to keep on training your staff.
I hope that this programme can also do for other restaurants what it has done for me.
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Willem Steynberg - Guido’s Restaurants, South Africa
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"Alot of relevant information to todays guest service needs. Well worth the investment."
Kyle Russell - Cervesas Restaurant
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"A Role In The Show training package is a value for money training aid which gives a set standard,
straight talking, easy to deliver programme. I always say "The Trainee is only as good as the Trainer" I would recommend this to any Privately owned or Large Company. Buy it you won't regret it!"
Rosemary Sherratt - The Terrace Restaurant
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"I'm an ex owner who bought this for a friend in the business. It has helped him understand what is required from his wait staff. Improved the quality of service by 100%. Improved his confidence in how to train his staff. These together has increased his sales and table turns."
Gene M. - (Restaurant consultant)
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"Everything went great! Thank you! I will be contacting you soon for more copies. Your help has been wonderful... A role in the show is a memorable course that helps our employees look at customer service as being fun and not just a job.
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Cindee Borton - Norse Nook Restaurants
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"It clarifies the understanding and importance of performance and salesmanship... Everyone wants to be entertained."
Balewa Alimayu - Bescompany Temporary Catering Staff
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"This course is great and I would highly recommend it."
Ellen Xu - Swiss Properties
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"The program gives us a consistent training syllabus across all hotels. And it does so better than written notes or passive videos by allowing people to learn in their own way and at their own speed."
D. McAllister- Jarvis Hotels (article Hotel & Restaurant magazine)
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"I don't have the time or resources to train. It has made a real difference to our service, and our employees like it."
Alberto Bellini- Alberto's Terrazzo (owner)
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"A Role in the Show is ideal for our requirements to provide training to a constant influx of new staff in order to ensure a quality experience."
A. Slater- Payne and Gunter (Compass Catering Group)
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"The content is good and fairly comprehensive and the 'Theatre/Show' analogy is an interesting 'way-in' for students. Good multi-choice self-test at the end.
There are some EXCELLENT 'drag n drop' exercises which will prove interesting and fun for students."
Alan Stevenson- Glasgow College of Food Technology (SFEU "Information Gateway" review)
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"The course is great for our new starters and as a refresher to support the on the job training our staff receive."
F. Dowsel- Hythe Imperial Hotel (Marston Hotels)
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| Journalists
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Want to write an article about A Role in the Show or eLearning in the restaurant and hotel industry?
Contact:
pr@lexingtoninteractive.com
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