The Restaurant Business is Show Business!
A Role in the Show is an interactive service and sales training course for wait staff and any restaurant service role.

You are busy- we understand! The hectic pace of your restaurant, scheduling and logistics makes it very hard to find the time for training.

A Role in the Show is an interactive (eLearning) course that will save you valuable time and money and deliver the training for you.

A large proportion of restaurant employees today have 'grown up' with computers, and are extremely comfortable using a computer to learn.

This new interactive course will help you overcome 2 major obstacles to delivering restaurant training ...TIME and MONEY.

With this course, you can now use your computer or POS System to...
  • Deliver consistent restaurant service training
  • To an unlimited number of employees
  • In an interactive format your employees will remember
  • At a time convenient to everyone's schedule
  • As often as required
  • Automatically test employee knowledge
  • Track progress and maintain training records
    (internet access not required to run the course)

    VIEW ONLINE DEMO


    The result… RAVE REVIEWS!
    A Role in the Show will help your employees learn the fundamentals of great restaurant service.

    Whether your employees work in the front of the house or 'behind the scenes' in the heart of the house, everyone in hospitality show business plays an important role in the success of the show.

    The primary focus of the course is geared towards wait staff, however the topics covered in Act 1,2 and 5 can be applied to every customer supporting role...
  • Host/Hostess
  • Reception/Front desk and Lobby
  • Food runners/Buspersons
  • Cashier

    A Role in the Show will help your wait staff understand the basics of a great sales performance...
  • Product knowledge
  • Listening and observation skills
  • Adapting service styles
  • Anticipating customer needs
  • Making helpful suggestions


  • Take a quick tour

    Everyone wins when you help your wait staff learn how to work and serve more effectively. The benefits of using A Role in the Show to deliver consistent customer service training has a positive impact on your customers, your cast and your bottom line ...
  • Improved service
  • Better tips
  • Higher average spend
  • More repeat business
  • Increased sales and profits

    Click here for a Free Preview or to Order Now

  • "Everything went great! Thank you! I will be contacting you soon for more copies. Your help has been wonderful."

    "The course is great for our new starters and as a refresher to support the on the job training..."

    "Robert, thank you... I appreciate all your assistance and look forward to working with you. Again, thank you."

    "Improved the quality of service by 100%... Improved confidence in how to train staff.... Increased sales and table turns."

    Main benefit..."Much improved service."

    "The program gives us a consistent training syllabus... better than written notes or passive videos by allowing people to learn in their own way and at their own speed."

    "There are some EXCELLENT 'drag n drop' exercises... interesting and fun."

    Click here Try it Now for a Free trial.

    Read more...